How does FestiveMessage.com work?
Choose your festive character, personalize the message with details like name, age, and special notes, and place your order. Our system creates a unique personalized video just for you, which you’ll receive by email.
How long does it take to receive my video?
Most videos are delivered within 15 minutes. During busy holiday periods, delivery may take slightly longer, but you’ll always receive it as quickly as possible.
Can I personalize the message?
Yes! You can personalize the video with names, ages, personal traits, and optional custom notes. Some characters also allow multiple recipients in one video.
Can I edit the script before the video is made?
Absolutely. After filling in your details, you can review and adjust the script before finalizing your order.
Can I send the video directly to the recipient?
Yes. You can choose to receive the video yourself or have it sent directly to the recipient’s email, perfect for surprises.
What occasions are these videos suitable for?
Our videos are perfect for holidays, surprises, and special celebrations like Christmas, Easter, Halloween, Valentine’s Day, and more.
Is this suitable for children?
Yes. Many of our videos are designed especially for children and are friendly, magical, and age-appropriate. We also offer characters and styles suitable for teens and adults.
Can I add more than one person to a video?
Yes, for many characters you can add multiple names and personalize the message for families, siblings, or groups.
Is my personal information safe?
Yes. We take privacy seriously and securely handle all personal data in accordance with applicable privacy regulations.
How can I contact customer support?
You can reach our support team via email through the contact page. We aim to respond as quickly as possible, especially during festive periods.